146 Hubbard Ave

Pittsfield, MA 01201

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(413) 684-5100

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Frequently Asked


Frequently Asked Questions

What should I do if I smell gas?
Call 911 and your local gas company.
How can I stop “whatever situation” from happening again?
Some problems are inevitable unfortunately but many of the issues we find are due to late of upkeep. Maintenance! Having an annual cleaning and check up on your equipment can save you down the road. If there is a problem with your unit, the technician goes through a series of tests to check if everything is up and running.

We cater to your unit’s specific needs. Having a maintenance done to clean your unit such as a filter could prevent lack of cooling down the road due to air flow. Checking wires could prevent a thermostat shorting out, etc. a simple contracted maintenance price could save you hundreds if not thousands of dollars in repairs.

Why should I buy a maintenance plan?
Being a Planned Maintenance customer with Climate has added benefits, such as no over time charges on any service calls, including holidays and a 10% discount on all parts. Our service department has at least one technician on call available 24/7.  But the most important benefit enjoyed by our Planned Maintenance customers is that you become a preferred customer and 24 hour service is available to you.  You never pay overtime labor charges on any service calls ever, even the Holidays!

Any repair work found during the planned maintenance visits will be brought to your attention and a repair estimate will be submitted for your approval. 

Manufactures require a maintenance of your equipment. We cater to your unit’s specific needs and however frequently needed. Maintenance pricing can vary based on the type of unit.

How soon can you get here?
We guarantee to any planned maintenance customer same day service!
How much does it cost for an estimate on a new install?
Its free!
Call to make an appointment, our salesman come out free of charge and will send you a proposal as quickly as the next business day.
How much does a service call cost?
Every repair is different, parts and time can vary. We bill in 15-minute increments, our hourly rate is $90 an hour. For all of Berkshire county, there is a onetime $50 base charge in leu of billing for travel. Any parts or tests are addition charge. If you are not a planned maintenance customer any repair outside of business hours you will be charged overtime.
Planned Maintenance customers will receive a 10% discount on any parts and no overtime!
Do we service oil?
Not at this time, sorry!

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